Bed reservations

Starting the accommodation

Payments / SUPO

Terminating the accommodation

Bed reservations

  1. How can I apply for accommodation at the halls of residence?

    No applications need to be submited in academic year 2016/17, there is no waiting list. There are no criteria, no points. You can simply book a bed using the electronic application:ISKaMsee timetable.

  2. I have booked a bed and decided to change the date of my arrival/departure/booked halls of residence, what should I do?

    You can edit the reservation in ISKAM yourselves. Nevertheless, it is necessary to cancel the signature of the accommodation contract beforehand. If you want to cancel the reservation completely, it is not enough to cancel the signature of the accommodation contract, you need to send an e-mail to koleje(zavináč)skm(tečka)muni(tečka)cz requestion cancellation of the reservation. Providing you do so before 31st August 2016, you will be given back the deposit.

  3. Can I book a bed before I enrol for studies?

    Unfortunately not. To be able to book a bed, you need učo and a password, which you will be given when enrolling.

  4. I am going to interrupt/change/finish my current studies and go on to study at different faculty/a different subject in autumn. Will it affect my reservation/ will my reservation be cancelled?

    Interrupting/changing studies has no effect on the reservation. If your SUPO account expires because of interrupting your studies, it will become active again once you resume your studies.

  5. Can I stay at the halls of residence with my boyfriend/girlfriend in a double room? How should I procede, should I fill out a form?

    It is not necessary to fill out a form but the room is to be booked at the accommodation provider's office of the relevant halls of residence because the system will not let you book a room for a mixed couple. The room can be booked on the condition that there are double rooms available - Vinařská halls of residence or Mánesova halls of residence. There is only a limited number of individual double rooms at other dormitories.

  6. I would like to have a 4-bed room at Vinařská or Kounicova dormitory. Nevertheless, these types of rooms are not being offered, why?

    At Kounicova and Vinařská halls of residence, there are mainly 2-bed rooms. There is a very limited number of 4-bed rooms (7 at Kounicova, 30 at Vinařská) and the demand for them is usually so high that they are booked very quickly.

  7. I'm leaving for Erasmus in summer. Can I sign the contract for a period shorter than one year?

    You can. The date of starting the accommodation can be chosen only from certain dates fixed for this purpose when pre-accommodating (19th September or 20th September), however, you can choose the date of termination, minimum till 31st October 2015, maximum till 30th June 2016. Accommocation contract can be prolonged a month before the intended termination at the latest.

Starting the accommodation

  1. I have been assigned a bed at the halls of residence but I do not want to be lodged because I am going to stay at different place or I am not going to study at MU.

    The allocated bed can be cancelled by sending an e-mail including a request of booking cancellation to: koleje(zavináč)skm(tečka)muni(tečka)cz. Providing the application is delivered in the set term (for 2016/17 it is 31st August), the booking deposit will be returned to SUPO. After the set term the deposit is non-refundable.

  2. Could I check in at the halls of residence on 25th September 2016 even though my contract starts 17th September 2016? I will be returning from an study programme abroad and I cannot take up the halls sooner than on the given date.

    The student who has properly made the accommodation contract and has paid the reservation deposit has a bed booked until 25th September 2016. At halls of residence with no permanent reception service (Tvrdého, nám. Míru, Komárov - Lomená and Veveří) it is possible to take up the accommodation only during working days from 8 a.m. to 3 p.m. - it does not concern 17th and 18th September (the official date of starting the accommodation). When taking up the halls later then on 25th September, it is necessary to ask for prolonging of the reservation by e-mail sent to: koleje(zavináč)skm(tečka)muni(tečka)cz with stating the date of taking up the halls. If you make a reservation, the accommodation fee is paid from the day of starting the accommodation in accordance with the contract, that is 19th September or 20th September.

  3. Can I have a look at the room I reserved before starting the accommodation? Can the room be changed if I don't like it? Can I cancel the halls of residence accommodation after having checked in if I don't like it?

    Unfortunately, this is not possible because of operating and organization reasons. It is necessary to check in more than 3,000 students within 2 days. If you find out about any problem, defect or flaw, please, do solve it immediately with the accommodation provider/receptionist of the relevant dormitory. If you come to the accommodation provider on the very same day as you checked in, it is possible to cancel the contract (nevertheless, you will lose the booking deposit), the contract cannot be cancelled later and it is necessary to procede according to Article 2, par. 3 of the Accommodation Contract (sample contract can be found on the web). Providing you find the allocated bed inconvenient for any reason, it is possible, within the limits of the dormitory, to negotiate an exchange.

Payments / SUPO

  1. V ceníku je cena za noc, platím i víkendy, když jezdím domů?

    Při dlouhodobém ubytování se platí vždy celý kalendářní měsíc bez ohledu na to, zda na koleji fyzicky jste nebo ne. Výjimkou je první a poslední měsíc, kdy platíte poměrnou část měsíce podle data nástupu/odchodu. Na přespání pouze některé dny v týdnu můžete využít nabídky krátkodobého ubytování.

  2. What is the account number of Masaryk University?

    All the details concerning the accommodation payment can be found in Directions for paying the deposit and accommodation payment - see information concerning the current academic year

  3. What data are required to make a payment from abroad?

    Information concerning the payment from abroad can be found at: https://inet.muni.cz/app/supo/info?zalozky=platby

  4. I have booked a bed for the following year at the halls of residence and I have sent a certain amount of money to pay the booking deposit to SUPO account. The deposit does not appear to be paid when looking at the SUPO account statement. Is there anything else that should be done?

    No, there isn't. The settlement of the desopit is accomplished automatically from the balance of SUPO account no sooner than on the due date.

  5. I do not understand how SUPO works, the SUPO statement.

    FAQ concerning SUPO www.muni.cz/services/supo/faq

Terminating the accommodation

  1. What is the course of action if I want to leave the halls of residence earlier than the accommodation contract finishes?

    The accommodation contract can be cancelled prematurely in accordance with article II paragraph 2b with a two-month notice period. The notice form can be given to you by the accommodation provider of the relevant dormitory.The facts stated above are valid without reference to the reason for termination of the contract, which means it is valid also in the event of termination of studies, either voluntary or involuntary.

  2. Why am I charged for a premature termination of accommodation when I had the account settled on the day of the termination of accommodation.

    You do not pay any extra fees. The last month of the accomodation is split into two payments - the first part is payment for accommodation until the day of the termination and the rest of the month is charged as premature termination of accommodation.