česky english

FAQ

Bed reservations

Payments / SUPO

Starting the accommodation

Terminating the accommodation


Bed reservations

  1. How and when can I apply for the dormitory accommodation?

    There are no applications to be submited in academic year 2014, there is no waiting list to be compiled. Thera are no criteria, no points. You can book a bed directly by electronic means in applicationISKaMin terms see timetable

  2. I have booked a bed and decided to change the date of my arrival/departure/booked dormitory, what shall I do?

    You can edit the reservation in ISKAM yourselves. Nevertheless, it is necessary to cancel the signature of the accommodation contract beforehand. If you want to cancel the reservation completely, it is not enough to cancel the signature of the accommodation contract but it is essential to write an e-mail to koleje(zavináč)skm(tečka)muni(tečka)cz with an application for the reservation cancellation. Providing you do so till 31st August 2014, the reservation deposit will be given back to you.

  3. Can I book a bed before I enrol for studies?

    Unfortunately not. To be able to book a bed, you need učo and password, which you will be given when enrolling.

  4. I am going to stop out/change/finish my current studies and go on to study at different faculty/in different field in autumn. Will it affect my reservation, will it be cancelled?

    Stopping out/changing the studies has no effect on the reservation. If your SUPO account expires because of stopping out your studies, after resumption of your studies, it will get active again.

  5. Can I stay at the dormitory with my boyfriend/girlfriend in a double room? How shall I act, shall I fill out a form?

    It is not necessary to fill out any form but the room is to be booked at the accommodation provider's office of the relevant dormitory because the system will not let you book a room for a mixed couple. The room can be booked on condition that there are double rooms availabe - Vinařská dormitory or Mánesova dormitory. There is only a limited number of individual rooms at other dormitories.

  6. I would like to have a 4-bed room at Vinařská or Kounicova dormitory. Nevertheless, these types of rooms are not being offered, why?

    At either Kounicova and Vinařská dormitories, there are mainly 2-bed rooms. There is a very limited number of 4-bed rooms (Kounicova 7, Vinařská 30)and the call for them is usually so big that they are taken very quickly.

  7. I'm leaving for Erasmus in summer. Can I make the contract for a period shorter than one year?

    Yes, you can. The date of starting the accommodation can be chosen only from certain dates fixed for this purpose when pre-accommodating.(13th September or 14th September), the date of termination of the contract can be set arbitrarily, at min. till 31st October 2014, at max. till 30th June 2015. Accommocation contract can be prolonged at the latest a month before the intended termination.

Payments / SUPO

  1. What is the account number of Masaryk University?

    All the details concerning the accommodation payment can be found in Directions for paying the deposit and accommodation payment - see information concerning current academic year

  2. What data do I need to be able to make a payment from abroad?

    Information concerning the payment from abroad can be found at address: https://inet.muni.cz/app/supo/info?zalozky=platby

  3. I have booked a bed for the following year at the halls of residence and I have sent a certain amount of money to pay the booking deposit to SUPO account. Still, the deposit appears not to be payed for when looking at the SUPO account statement. Is there anything else that should be done?

    No, there isn't. The settlement of the desopit is accomplished automatically from the balance of SUPO account no sooner than on the due date.

  4. I do not understand how SUPO works, SUPO statement.

    FAQ concerning SUPO www.muni.cz/services/supo/faq

Starting the accommodation

  1. I have been assigned the dormitory but I do not want to be lodged because I am going to stay at different place or I am not going to study at MU.

    Allocated bed can be cancelled by sending an e-mail including an application for cancelling the booking, e-mail address: koleje(zavináč)skm(tečka)muni(tečka)cz. Providing the application is delivered in the set term (for 2014/15 it is 31st August), the booking deposit will be returned to SUPO. After the set term the deposit runs out.

  2. Could I take up the dormitory on 25th September 2014 even though my contract is from 14th September 2014? I will be on my way back from a foreign scholarship and I cannot take up the halls sooner than on the stated date.

    For student who has properly made the accommodation contract and has paid the reservation deposit is the bed booked to 21st September 2014. At dormitories with no permanent reception service (Tvrdého, nám. Míru, Komárov - Lomená and Veveří) it is possible to take up the accommodation only during working days from 8 a.m. to 3 p.m. - it does not concern 13th and 14th September „Main date of starting the accommodation“. When taking up the halls later then on 21st September, it is necessary to ask for prolonging of the reservation by e-mail sent to address: koleje(zavináč)skm(tečka)muni(tečka)cz with stating the date of taking up the halls. If you make a reservation, the accommodation fee is paid from the day of starting the accommodatin in accordance with the contract, that is 13th September or 14th September

  3. Can I have a look at the room I reserved before starting the accommodation? Can the room be possibly changed if I don't like it? Can I cancel the dormitory accommodation after having lodged if I don't like it?

    Unfortunately, this is not possible because of the operating and organization reasons. It is necessary to check in more than 3,000 students within 2 days. If you find out about any problem, defect or flaw, please, do solve it immediately with the accommodation provider/receptionist of the relevant dormitory. When you come to the accommodation provider on the very same day as you checked it is possible to cancel the contract (nevertheless, you will lose the booking deposit), the contract cannot be cancelled later and it is necessary to act pursuant to the Article 2, par.3 of the Accommodation Contract (pattern of the contract can be found on the web). Providing you find the allocated bed inconvenient for any reason it is possible, within the limits of the dormitory, to negotiate an exchange.

Terminating the accommodation

  1. How does it work wheh I want to leave the dormitory earlier than the accommodation contract finishes?

    The accommodation contract can be cancelled prematurely in accordance with article II paragraph 2b with a two-month notice period. The notice form can be given to you by the accommodation provider of the relevant dormitory.The facts stated above are valid without reference to the reason for termination of the contract , which means it is valid also in the event of termination of studies, either voluntary or involuntary.

© 2000 - 2014 SKM MU, all rights reserved, contact | RSS